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The reviewer complaining of extra fat in their steaks and her party received a free $62+ tab after cleaning their plates and then complaining publicly for everyone to hear.
As an unbiased observer, I was embarrassed by the actions and language of this "customer". It left me and my guests with a bad dining experience through no fault of the restaurant.
My advice is to ignore the previous deadbeat free-loader.
As my family and I have patronized this restaurant frequently over the years, our last two experiences have left such a bad taste in our mouth, we vow NEVER to return. We ordered 3-10 oz ribeye steak dinners. I realize that ribeyes are a bit fattier than other cuts, but, that's the only steak they offer. Our daughter's steak, had 3 bites of meat, all the rest was fat. (They told us when we ordered that there were only 5 steaks left.) Apparently, they assumed we'd be too stupid to realize she had been served a 9 oz. slab of fat! When we told our waiter about it, she walked back to the kitchen. We sat there for ten minutes, still nothing. Another waiter walked by and I asked him if he'd get the manager for me. Keep in mind, our table is closest to the kitchen. The very nice young man, walked into the kitchen and said, "they want to talk to a manager". The next thing we heard was some woman who was part of the kitchen staff (apparently, the manager) screaming, "I'm not going out there! That's what they ordered!". I politely, walked to the kitchen doorway to accomodate her since she refused to speak to me. All she and her "sidekick" wanted to do was to yell at me and my husband. We were so embarassed. We tried to explain to her that we were not trying to get a free meal, only to get something else for our daughter to eat because she could not eat 9 oz. of fat. We gave up, gathered our children and our belongings, left our meals sitting. I have tried calling to speak with the owner who is always there on Sundays to seat patrons, however, the same lady keeps answering the phone and screening her calls. She refuses to let me speak with her so, I hope she is able to read this review and see what kind of people she has working for her and running off her loyal customers. I hope YOU choose not to patron this establishment. The food is good but, the service is lacking and the kitchen help needs a course on customer service and manners.
It's really splendid traditional southern cuisine, and it's got a lot of character. Their sunday lunch is a real treat, served family-style. Every time I go there, I eat so much I have to loosen my belt ... it's just THAT GOOD. And as a plus, the staff is charming too.