Dan P.05/18/18I live in Farragut, TN. Over the past 10 years or so I have called on Pioneer more than 5 times and on each occasion the tech who Pioneer sent to my family's home was courteous, knowledgeable, and... More
Kate W.04/16/24Brand new unit that they installed not working. we had an appointment for 10am today. No call, no show. after calling to find out what happened they said we got bumped due to emergency calls and... More
David H.10/03/23Had two appointments lately that were no shows! My time isn't as important as theirs, I guess. On the last service visit my brand new dryer was scratched up by the technician. Called and spoke... More
Amelia R.08/10/23Chris Legg serviced our OLD A/C and heating central unit. The heat and humidity in our home was unbearable. He found the immediate problem, explained the issue and fixed ol' Bessy right up and... More
Jess H.06/24/23We called for service on our 5 year old unit and were told they had no one that could service us. A week later while speaking to a friend we found out they were able to get same day service when... More