Funtime Learning Center

I have Known Lisa Naquin for a few years Now and have nothing but good things to say about her and her Center,she is very Hard working 1 of the most Friendly People you will ever meet and is a very good person and teacher for your Kids to have,she and all that work with her will agree she is a wonderful person.thanks and have fun....JoJo

My children have attended Funtime, including 3 summers and we have nothing but good comments. They always have lots of fun activities planned for the children and if anything, they are more strict. If a child misbehaves, they send home a report and kids can lose field trips for not minding the teachers. As much stuff as they do with the kids, they behave to not have to miss any of the trips or special guests.
You can't get your money back once you take a space. They do keep a waiting list which means that if you take a space, others can't get it.( You can't eat half a cheeseburger then want a refund for the other half.) Deposits and tuition aren't refundable anywhere. Do you think the policy is just for some families? That wouldn't be fair to all the other working families that pay. The kids sign a contract to follow the rules and respect each other. The teachers spend a lot of time teaching tolerance, patience, and kids are encouraged to work out disagreements peacefully.
Ms.Lisa has always been great with us and our kids love her. She takes time to hear their stories and give them hugs. Professional and warm, but she is responsible for tuition accounts so if she didn't give you a refund, I see why you are mad. But we can't always stomp our foot and expect to get our way. Isn't that what we want to teach our children?
Kids have arguments and learning to get along is part of childhood. No place can promise you that your child will never have a problem but Funtime always seems to work toward trying to make the kids be nice people to each other.

We enrolled my grandson at Funtime and paid the normal enrollment fee, supply fee and a week in advance ($225.00) He went two days and was mistreated by another child both days. We reported this after the 1st day and things were no different on the 2nd day. He pleaded with his mother to not make him go back but he had to go back for 2 hours on the 3rd day until someone could pick him up. When I spoke with Ms. Lisa Naquin about it she tried to cover it up by saying that it was not the same child that was involved both days which of course we know that it was. My grandson is 7 years old and knows one child from another. The childs mother works there, so I guess that's why nothing was done about it. Since my grandson was mistreated by another child and was not comfortable going there, we asked for a refund of $90.00 for the enrollment fee and the supplies, (which he will not be using) We did not ask for a refund of the reamining $135.00. Lisa was very haughty and said we would not be refunded anything because they didn't have to. Well I'm reporting them to the Better Business Bureau and to the State of Tennessee. I urge anyone else who has EVER had a problem with this day care to please report them to The Better Business Bureau and to the State of TN. If they are not fined or reprimanded, things will not get any better.

Comments (2)

Saltillo - 06/05/09
I failed to state what the child did to our grandson. He hit him, shoved him and spit on him and this is totally unacceptable. Ms. Naquin said that she spoke with another employee and that the same child didn't bother him the 2nd day and my grandson assured us it was the same child. As I stated earlier, the childs mother works there so we think that's why nothing was done. Ms. Naquin told me she wrote up the child but she should have called a meeting with us and the parents of the child. My grandson was having fun when I went to pick him up on June 3rd at 8:45 A.M. but he was not in the same group as the other child at that time. I asked him later if he wanted to continue to attend FunTime and he said,"NO WAY"!!!!

Momforyou - 11/09/09
I understand what your talking about. I was done the same way by the daycare. My child acted out like he had never acted out before, and they told me that he was child that needed to be checked out because he must have problems. I pulled him from the daycare and I never had any other problems with him and now he is in school and is he is at the top of his class and he loves it. I would never tell anyone to send their child there!