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| About: | Tom's is a casual, family friendly restaurant offering a varied menu of American favorites, hot pizza, juicy steaks and so much more. |
| Categories: | Italian Restaurants, International Restaurants, Southeast Asian Restaurants, Carry Out & Take Out, Restaurants, Pizza |
| Specialities: | Tom's Pizza And Steak House, Carry Out Or Dine In |
| Cuisine: | Pacific Rim, Pizza |
| Reservations Policy: | None |
We ate there the other day, and the food was great but the service is awful. They have a misprint in their menu on the pizza side in the toppings. It has two toppings listed as one. The beef sausage. If you don't catch it then they will charge you a 1.79 extra. And then when you talk to the manager, he says oh well who cares, and that sausage is pork and that there is not such thing as beef sausage. I don't know where he comes from, but yes there is a such thing as beef sausage. He tells you he doesn't need your business. This was the worst service I have ever recieved. He was very rude and confrontational. He didn't even care about our complaint. He admitted the menu was wrong but he didn't care. I would not recommend this place at all. I have reported them to the better business bureau. I hope no one is treated the way he treated me and my family.
Tom's is amazing.
my family eats there every special occasion.
It's a great atmosphere.
everyone is so friendly and helpful.
i have never seen any sign of uncleanliness and i've been going here for years.
Their small and spicy steak is great along with everything else on the menu.
Best Pizza EVER!!! I don't know what that one woman was talking about...it's not too dark, good atmoshere..and there are some waitresses that have worked there for years! Great steaks too! One of the best and cleanest places to eat at in Paris. I always check with my cousin about such...as she is the county health inspector and keeps us informed about which places to eat at and where to avoid.
A great place for a family to get together...they can accomodate groups up to 20 (that I know of) maybe more.