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Categories: Day Spas
Stay away!!!: I bought my wife a gift certificate to Brookview that included a 1 hour massage a facial manicure and pedicure and a sauna treatment and when she got there they told her that they were only going to give her a 30 min massage because they were running late(their fault not hers) and the told her they would give her the other 30 minutes or credit and when she got done they argued with her and told her that they wouldn't give her full credit and ruined what was supposed to be a relaxing day when it was there fault to begin with.
Bottom line the services are good if you can get them to give you what they promised and what you pay for but the staff doesn't put the customer first and aren't very helpful especially the desk people.
Comments (1)
I have been to Brookview several times since June and had a great experience every time. The Spa is now under new ownership and the new owners are very professional and customer oriented. The entire staff has been very friendly and treated me like royalty. I will certainly continue to return to Brookview for all my spa treatments.