Hallmark Cleaners

User Rating: 2 out of 5 stars

For several years I have been a customer to the location on Ridgewood Road in North Jackson. I am tired of constantly being asked for Driver’s License number and now they want two telephone numbers to put on the check I write. It seems to me that if you are already in their computer as a good standing customer who does not write bad checks the additional information is not needed. I think I will go to another cleaners now since this one wants to treat all their customers as potential criminals.

The service is good regarding cleaning that I have done but the payment policy getting poor.

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User Rating: 1 out of 5 stars

This place was absolutely ridiculous. Took my wedding dress to be cleaned...after 2 times of running it through, it still was dirty, and they still charged me $130 for the dirty dress. As if this wasn't bad enough, they tried to rip my dress from my hands as I attempted to hang the train back on the hanger because they were afraid I would run off with it. I tried to pay for only a portion of it since it was not clean and was told they don't guarantee anything and their "process" is a trademark secret. And it's full price regardless of whether or not it's clean. Then when my husband went to get it from them 30 mins later, just to be done with them, they told him they couldn't find it and that he should come back tomorrow. I will be notifying the owners of their actions and the offensive service and will never take ANYTHING there again.

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