Dry Ridge Toyota

User Rating: 1 out of 5 stars

Worst experience I've had in a long time: Car was sold to me with a non-working odometer, but registered as operational, AC was charged just enough to blow cold on the test drive (it stopped working on the way home ~15 mile trip), car did drive well though.
My main complaint was with the handling of the license - they removed the old plate and charged me for a new one but never submitted the paperwork for it (not to mention the bogus odometer statement they filed). Normally when there have been title/license issues most dealers I have worked with are quick to fix them but Dry Ridge Toyota waited until the very last day possible before informing me that nobody ever filed anything on the car. I had to pay for the plate (a second time - first was when I purchased the vehicle) and to have the title changed due to the plate not matching any longer with not even the slightest offer for reimbursement or even an apology from this organization. My advice is that if you buy a car here, watch the finance/title process VERY carefully as this seems to be where they make their money!

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