Texas Roadhouse

User Rating: 2 out of 5 stars

My wife ordered grilled shrimp ($12.99) . When order came they brought her chicken ($9.99). She had to wait for the correct order and the waitress told us that they were adjusting the bill for us. They finally brought the correct food and dinner was fine.

When I told the waitress that I didn't see where they adjusted the bill for their error, she assured me that they had adjusted it UP because the shrimp was more than the chicken!

Mistakes happen, no problem. But I have never had a business so clueless as to how to fix a simple mistake. At the VERY LEAST you'd think they could have just charged us for the chicken which would have been $3 less.

I laughed at the waitress...not to be mean but it was just so funny that she thought this was a perfectly fine way to handle their mistake and keep the customer happy. They did get a clue from that and then decided to take a little over $5 off total bill. Too little too late Texas Roadhouse, we won't be back. Be happy I gave only a poor rating and not awful.

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User Rating: 5 out of 5 stars

Excellent food and prices. Service could have been better but the food made up for that.

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User Rating: 5 out of 5 stars

Texas Roadhouse: This is my all-time favorite place to eat steak. My mom and I used to go when I was younger, and we had many family celebrations there. When I went to prom, my fiance and I ate there with some of our friends. When we went to Indiana, we all ate out there with my brother-in-law and his wife. We also went there on a double date with my brother-in-law and his fiance and my roommate. It's a great place to eat...their potato skins are the best! Sometimes it makes me kinda sad to eat there b/c my friend was a hostess there and she was killed in a car wreck last year. But as far as good food, Texas Roadhouse is great. You can even call and tell them you're coming and they'll reserve a table for you! Every time I eat there they have friendly service and I don't have to worry about anything!

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