Daniel A.08/22/23I had to pick up an order I placed, and when I arrived, they had two lines 1 for store pickup and 1 for customer service, so everything else. I went to the store pickup line, and there was only... More
Jennifer R.04/14/23Full disclosure - I did not shop or buy anything. I made a return and it was a great experience. Fast, easy and staff was very professional. Those new ipads almost pulled me in...but I got out... More
Cathy Sanderlin M.09/26/22I've been going to this Best Buy for over 20 years, since they opened it. Never had any issues. I don't know if it's new management, or lack of employees, or both, (completely possible), but today... More
Prasad P.09/13/22This is by far the worst customer service experience I have had in the whole United States. I ordered a fridge, washer and dryer at this store over a month in advance for my new build home. They... More
Marissa C.12/09/21We ended up at Best Buy after failing to find what we wanted at some other stores. Online ordering was easy, but the email notification process was a little unclear - an email was sent that told... More