theresaw77003/22/20I loved walking into this hotel, it is lovely. The people who work there, also lovely. There was a great guy giving historical information and you can see how this was once and opulent building. The... More
Tibor S03/13/20Room clean, spacious, beds firm and comfy, bathroom clean and updated. Exterior WINDOWS need to be washed specially in the restaurant and the FRONT of the Hotel. Shuttle a great service to help you... More
Patricia P03/09/20WOW. WOW. WOW. The customer service and welcoming vibe is spectacular. Cannot rave enough. The hotel staff makes its guests feel like they are the most important humans on the planet. From check in to... More
WmLesRob203/08/20This is my new favorite Hotel in Cleveland. Love the building, and it’s history, and I highly recommend the tour if available. I did want to share some of my overall experience, though I will stay... More
rsbull03/04/20I loved the historical character of the hotel. That being said, the place is showing it’s age. The entry is dark and drab. All smokers congregate outside the entry. So, you get to walk through that on... More