Margaret R.01/29/12Fancy jewelry stores make me nervous. They shouldn't, since I worked at a jewelry store through college, but Marlen was fantastic! I took my antique engagement ring to be sized and appraised. The... More
Nicc N.12/27/22Came in for a watch battery replacement on a cheap watch. The guy initially told me it'd be overnight and then, in a matter of minutes, had it done for me and didn't even charge me! Couldn't be... More
Daley B.07/06/22TL;DR version: My husband and I ended up driving 6 hours between Cleveland and Chicago, June 2022 gas prices and all, and paying for a hotel, to have our original jeweler fix my custom engagement... More
Hallie M.12/27/19We had a phenomenal experience here today. We brought in about eight rings to be cleaned (that belonged to my late mother in law). The three women there greeted us like we were their most valuable... More
Suzanne H.08/19/21I took my engagement/wedding ring in for a repair estimate -- just an estimate didn't ask them to do anything else. They took it upon themselves to clean my ring -- which knocked out one of the... More