Terrible customer service. Such a waste of time. Spent hours over days with on-site chats, e-mails, phone calls to numerous places only to be repeatedly forwarded to someone else. Told numerous things, including nothing's wrong with our bill paying service on line and through phone calls, when there clearly is. Finally talked to someone who knew what he was talking about, as well as someone I could understand, between connections and accents, to find out that other people in my area were having the same problem and that they were working on it. They get paid for their time to take care of such things. I don't. I just waste time and have work pile up. Hours wasted. Ridiculous!