Performance Autoplex

User Rating: 5 out of 5 stars

I requested a hard to find model of a car, and i needed it quickly. The Finance guy called me back the same day so I could get pre-approved. He was very helpful and was very good at his job! A week later I showed up to pick up my new car and they had all the paperword ready, everyone seemed to know my name like i had been there to look at cars 50 times, we quickly finished my paperwork and was out the door. The showed me all the features on my car and called me a week later just to check to see if i still loved my car! This was my first car that i've ever purchased all by myself. They are all very friendly and knowledgable! I highly recommend this location!

I got the 2008 Honda Accord Coupe of my dreams!

Thank You!

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User Rating: 4 out of 5 stars

for the most part it was a good experience. they had a large selection of cars and the sales people were very helpful. it was however very difficult to get a good fair price.

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User Rating: 1 out of 5 stars

Dealership to avoid -Performance Honda, Cincinnat: I want to share the terrible experience I had today with Performance Honda dealership in Cincinnati area.

I selected one used Honda Odyssey on their internet site. I told the sales rep that since I live 130 miles from the dealership, I want to discuss the price over phone and if we can come to an agreement on the price then I can come over and buy the vehicle. The sales rep had his sales manager talk to me and we agreed on the price.

To my surprise, when I reached the dealership the price offered to me was $700 more than what we agreed over phone. They refused to acknowledge that they agreed on a price over phone. The staff and the sales manager were very rude and tried to trap me by saying that having spent so much time on the drive would I just break the deal for $700. This exactly is the trick the play with the internet customers. They will offer you less price on the phone and when you get there they will raise their offer thinking that having spent so much time and after looking at the vehicle you probably will agree to their higher offer.

These people should be brought to justice and should not be allowed to cheat customers like this. Folks in Cincinnati area please keep away from this dealership

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