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| Categories: | Used Car Dealers, New Car Dealers |
| Brands: | Motorcraft |
| Related Web Sites: | National Homepage |
| Other Contact Info: | Fax: (513) 922-9487 |
I will NEVER deal with Walt Sweeney Again!!!!! RUDE! RUDE! RUDE! and unprofessional
VERY UNHAPPY....Been looking for a van for weeks found one at Walts. Filled out all the paper work got approved. We live about 40 minutes from the dealer ship by the time we got our papers filled out the banks was closed so they told us they would call us the next day. The next day got the call told them we would come up on Saturday to get the van. They called us Sat. morning to make sure we was coming. We told them we would be there asap. Go there and they had sold the van out from under us. To make matters worse we find out they for the monthly rate we wanted that they told us we would get they turned around and raised the monthly payment. Then we talked to management who claimed he would do anything for us. He didn't. He wouldn't work with us even an inch. POOR CUSTOMER SERVICE.....I had turned down another van to come back to this place WHY? They don't want to work with anyone. I would NEVER recommend them to anyone. They least they could have done was give us gas money for wasting our time and selling the van out from under us. DON'T BUY FROM THEM
very bad customer service. was not willing to deal with me or my husband when we tried to buy a car. would not keep us informed. treated us like we were dumb. had to get up and walk out. went to another ford dealer and had a much better result. will never come back to walt sweeney again.
Comments (1)
I agree with you NEVER will I go there unless my care needs service, I tried to buy my car there but they were over charging. I went to Colerain and they got me the price I wanted and I was happy!