Tim Hortons

User Rating: 3 out of 5 stars

I frequently stop on my way to work, at the location in Portsmouth, as do many of my coworkers. The employees are extremely nice and in fact their personalities are a big draw for customers, however, they usually get the order completely wrong. This is very aggravating, as you can well imagine. Early of the morning you are attempting to get your day started and when you get to work you find yourself with something you totally dislike.
I realize that it is early for the employees of Tim Hortons also, but put yourself in my shoes. You have paid for something that you end up throwing away. I also have to consider, that if 60% of the time, my order is wrong, then it has to be the same for everyone else.
As I stated they are the friendliest people I have met in the fast food industry, now if they could couple that with effective service.
Sincerely,

Richard Caldwell
Portsmouth, OH

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