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| Categories: | Pet Supplies, Fish, All Animal Services |
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Belpre Aquarium is a great store. Everyone there is pretty knowledgable. As for the part-time help that some people have complained about, most of them can answer your questions, but everyone always asks for Brian and Ken.
the whole Ken blowing up at a customer for buying a fish somewhere else.... you really need to be careful when mixing fish from different stores, because if something goes wrong how would they be able to figure out what was wrong with your tank? It could have been a problem from the other store, but they wouldn't be able to figure it out. besides, loyalty is a good thing.
I buy all my aquarium supplies and fish from Ken & Brian. They are both very knowledgeable, and they will always answer questions. The shop is very busy, a testimony to it's great values and knowledge. The part-time help can't always answer questions, but they are learning. Ken sometimes comes across a little gruff, but imagine answering questions all day long. It would make me a little short-tempered. Remember, you don't always know what just happened before you entered the store.
Regarding him "going off" on someone about purchasing fish elsewhere, perhaps those fish were vectors for disease and the customer was trying to blame Ken. I think everyone there is very concerned about the health of the aquarium and the happiness of the customer.
I have been going to Belpre Aquarium since it first opened. Ken is a great guy with tons of knowledge. Brian is also very helpful and always friendly. They have bought birds from me and also let me have birds. If I am looking for fish or pet supplies, I only go to Belpre Aquarium.