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| Categories: | Pizza, Carry Out & Take Out, Restaurants |
| Specialities: | Open Lunch & Dinner |
| Cuisine: | Pizza |
| Reservations Policy: | None |
GREAT PIZZA! This place really lives up to the hype! All pizza places claim to have good pizza, but this place really does. Puts Noble Romans to shame on the deep dish aspect!
Interesting little tale of this past weekend. My wife ordered a couple of pizza's from our local Chicago's Pizzeria, which up until that point was my favorite pizza...anywhere. I went inside the establishment to find out how long it would be until my order was done. I waited behind a man that was already in line until I decided to go to their restroom. I came back out and proceeded to wait behind the same man that was still in line. He received his order and another man walked in. The female that was running the cash register politely asked his name, went back and came back out with his order. A woman came in, same thing with her. Meanwhile I was still standing in the same spot I had been for 10 minutes. The owner of the store came out and asked if I had been helped or waited on yet. I told him no and thanks for asking, since I had been overlooked two times now. He told me that well she probably assumed that you had already been helped. He then asked my name. I told him and responded to his excuse about her assumption that it was a bad assumption. He went back in the back and I overheard him repeat my "bad assumption" comment. He came back out and said it would be a few minutes. I asked him if it was not a bad assumption to have a customer wait in line with no one to take notice for so long. Since he told me it would be a few minutes I went outside to talk to my friend that was in my truck. On the way out I heard "void that order". I was outside for about ten minutes talking with my friend. I mentioned the "void that order" comment. I went back in and the owner seen me come back and said that he cancelled the order. I was dumbfounded and didn't know what to say or how to respond. I know that in previous years I have never had any problems out of this establishment. I told my wife about what happened and she insisted upon calling them up to find out what the deal was. She told me that we were banned from the restaraunt. We were banned because their service that day was horrid. I wasn't there to any other reason than to enjoy their great pizza. I was banned because that day the customer was not right or seen or appreciated. This behavior is not in my opinion normal by any means. Then again all it takes is one time to ruin a reputation, or am I looking at this experience totally wrong?
Great Pizza: The pizza is delicious and the staff is polite.