Rocky's Sub Pub

User Rating: 1 out of 5 stars

Trouble started in the parking lot with my mother who has severe arthritis and needed parking. Words were said to my mother from a younger woman who was trying to bully her way into the handicapped spot.
We walked away from that incident keeping our tempers in check for parking is a problem if you try to eat at this establishment.
We were told we were going to have a 30-40 minute wait.Other patrons were being seated despite my family arriving before them. My family on three occasions checked in at the station were informed that there was a short wait and we would be seated immediately. An hour later I went to the stand and found out that they had crossed our name off. Hostess quickly redirected us to our table. I told the hostess that this table was unacceptabe and we would prefer somewhere else, but there were no other tables available. Our waitress was very charming but overwhelmed. We did receive our drinks, but not offered refills on the salad and or our drinks.
After an hour of waiting for our food another waitress overheard our discontent and offered to get management.
Yes, we understand that the establishent is busy on Friday's and Saturday's but kindess to your paying customers would establish higher tips/money spent in this establishment.
Problems solved establishment could have two or three workers continously walk through the resturarant and ask if the clientle would like refills etc
The bathrooms were filthy.
When we were seated the clothe that was used to wipe the table down had a very dirty odor. Clean the rags in disinfectant.
The food was fair if you like Chef Boyardee. Most of us took two or three bites and threw it away. I was expecting more. We will never come back.

Sorry to say you lost five customers who were looking for a special night of good food, wine and dessert. I will not recommend to my friends as will neither the rest of the party to bring anyone here. Word of mouth has a way of hurting businesses.
Your team looked like they had their heads chopped off and confused. I pray you get better reviews in the future.

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User Rating: 5 out of 5 stars

Rocky's is the best Italian place in the Louisville area. I love everything about it, whether we eat inside or outside on the patio overlooking the river. We've always had excellent service, wonderful food and a great time. Definitely a 5-star!

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User Rating: 2 out of 5 stars

We stayed at a nearby hotel and were looking for a nice place on the River. The atmosphere was great and view was wonderful. We were disappointed with the food. The calzone was flat and a bit greasy. My eggplant dish was over-fried with a hard crust. The salad and bread were the best items. I would not recommend this place for dinner but for a drink, it would be fine.

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