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Terrible customer service! We ordered a cafe au lait with their coffe of the day. We thought that is was not very good, so we asked for a regualr cafe au lait. They gave us a regular coffe. We asked if they could please correct their mistake and give us a cafe au lait and they refused, and said they would only sell us another one. They then told me to leave the store!! The women, who claimed to be the owner, but is actually the daughter of the owner, was very nasty.
We use to go there every time we went to Nashville, but I have never had someone be so rude and nasty over a cup of coffe that probably cost them 25 cents. There are plenty of coffe shops in Nashville who are very friendly and have good coffee. Do your self a favor and stay away from the Daily Grind! Unless you like being treated like a nuisance instead of a customer.
Absolutely love this coffee house! Have gone there for years whenever I'm "back home again" and will be there again in June. It's always a MUST do when in Nashville! See you soon.
Diana is absolutely correct with her review. My wife and I always go to the Daily Grind when we are in Nashville. The owners are great, so is the food.