Ken M.05/08/18They didn't have the part I needed, and the discussion to get to that conclusion was long and awkward, but they did have some good advice and found me a useful part number to continue my... More
Anna B.02/02/23I needed a part for my washer, but did not have the tool needed to do the repair, so we decided to have a technician come replace the part. Master Tech scheduled me 2 weeks out, then 30 minutes... More
Scott M.04/06/22The technician that worked on my drier stated that I didn't have a problem with the drier but an electrical problem- 120 volts instead of 240 volts at the wall socket. He recommended that I have... More
Veta M.06/17/19The customer service person Alice, is the voice of my nightmares. She literally didn't learn the words I apologize/I'm sorry. I waited over a month for an ETA on parts/work...no apology. I have... More
Tom D.05/20/19Waited 4 months for part They returned part without discussing with me Terrible communication and follow through Would not recommend More