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| Categories: | Laundry Services, Maintenance Services |
| Specialities: | Wedding Gown Preservation, Shirt Laundry, Pick Up & Delivery Available, Alterations |
Horrific experience. Intially enjoyed the pick-up & delivery service; however, had two (2) men's Blazers ruined by their processes/folks. Blazers were approx. four (4) months old and had been previously dry-cleaned approx. ten (10) times or so by different dry-cleaner w/o issue. Both now are ruined - (dimpled and worm-like in fabric along with a burn mark on one (1) of the sleeves. It has been two (2) weeks now and have left a message nearly everyday along with stopping by facility WITH ABSOLUTELY NO RESPONSE FROM THE OWNER TODD! This is a prime example of an owner who is penny rich and dollor poor. He has lost a customer that like clock-work, twice per week has clothing sent forth. He would of more than made up for the cost to replace the two (2) blazers in the long run. Now I plan on taking him to small claims court over this lack of overall concern. I have documentation from Mens Warehouse as to when I bought the items....I have documentation from previous dry-cleaner as to # of times cleaned w/o isse.....and I'm gathering my phone records from Verizon showing all of the times I've called for some type of help. I'm also going to inform all of my neighbors who currently utilize his service as to my experience also. I would rate them a big fat zero "0"
Amazing Service- Green Earth is the way to go!!!: Not only was there a friendly attitude, but the my clothes came back early and were done to perfection. I have had bad experiences with cleaners before, such as mysterious spots and pieces of clothing turning up missing, but my clothes were perfect! Plus with the new Green Earth cleaning there is no smell and clothes are softer.