User Rating: 4 out of 5 stars (4 ratings)
Jack's Meat Market
- (248) 349-8490
41527 W 10 Mile Rd, Novi, MI
48375
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Cross Streets: Between Meadowbrook Rd and Manor Park Dr
42.467045
-83.456244
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| Categories: | Meats |
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Recent Reviews
1-3 of 4 Write a review
User Rating: 5 out of 5 starsI visited Jack's and found it a friendly neighborhood store, with a good selection of meats for the grill.
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User Rating: 5 out of 5 stars
I have been buying meat from these fine folks for a quite a while and have always had a friendly hometown feel every time I visit. The product that they sell is phoenomenal and reasonably priced relative to supermarkets less fresh offerings. You absolutely cannot go wrong shopping at Jack's. It's a shame that there aren't more places like this around. We could use a fish market that maintains the same high standards of quality and service that I get here!
User Rating: 1 out of 5 starsI am very disappointed. After having seen the meat market many times but never stopping in, I decided to check it out because I had recently started a more low-carb lifestyle. I had picked up some great low-carb cookbooks (by Dana Carpender, if anyone is interested), and she had a great recipe for chips made from chicken skin. (Kind of like pork rinds but, to me, it seemed a lot less disgusting. The skin is my favorite part of fried chicken, anyway!) Ms. Carpender's book recommended establishing a relationship with a local butcher in order to have them save the skins for you when they de-skin chicken. You buy it from them. You win because you get the skin you want, and they win because they make money on something they otherwise will throw away when they make boneless, skinless chicken breasts, and then you can buy other meat from them and support local business. So I went into Jack's Meat Market confident.
Wow. Talk about a bad experience. When I cheerfully explained what I wanted, the woman behind the counter made a face and said, rather rudely, "WHY would you want chicken skin?" I explained, AGAIN, what I wanted, that the author had recommended trying a local butchers for this, etc. She explained that if I called ahead, she would save the fat they trim from the chicken, and I could buy that. I explained, AGAIN, that I was after chicken SKIN, just what they take off when they make the boneless breasts. She said, very curtly and rudely, "No... We don't skin chicken for you." She asked a man who came from the back of the store, "We don't have chicken skin, do we?" He just said, "No", and she just repeated, "No. We don't do that."
Geez! Talk about horrible customer service! First of all, if they choose not to want my business because, for whatever reason, they don't want to sell me what I'm looking for, that's fine. But the rudeness, the curtness, the weird looks... That was just unnecessary. As a southerner, I am used to "yankees" sometimes being cold and rude. However, people in a customer service oriented business, ESPECIALLY a local butcher whose prices can't even BEGIN to compete with our local Meijer and Sam's, and ESPECIALLY one located in a less-than-fantastic part of Novi, and ESPECIALLY in an economic downturn when luxuries like paying more for meat at a local place than what it would cost for the same thing at Sam's club... Well, that wasn't too bright.
If she had at least said, "No... we don't do that, I'm so sorry!" rather than being rude, then at least I might have taken a look around and might have bought something just to support a local merchant. But considering that I left the store and my six-year-old daughter who was with me looked up at me and said, "Mommy, why was that lady so rude-ish?"... That tells you a lot.
Not customer service oriented at all. I would have given it a chance, even if they didn't have what I wanted, if they'd just been friendly. But they were rude and abrasive, and I will save money and shop at Sam's and get the same thing for less!
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Comments (1)
"Located in a less-than-fantastic part of novi"... are you serious? Having lived here all my life and having dealt with Jack's Meat Market numerous times, I'd say you're probably the one who came in with the bad attitude. My gosh, what a horrible thing that the butcher couldn't supply you with chicken skins to supplement your awful diet. Not sure where in Novi you are from, but I can't say there is any part of it that is less than fantastic. Perhaps you should move back down South if you can't handle our rude and cold Yankee demeanor. Or, more likely, you should stop expecting the local butcher to accomodate your weird, off-the-wall request like you're doing him a favor.