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| Categories: | Laundry Services, Maintenance Services |
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I took my wedding dress to this cleaners to be pressed. When I went to pick it up, it was dirty! I finally, after arguing with the manager for a long time, got them to agree to clean it for free. I went to go pick it up 3 days before my wedding, because that's the earliest they could have it ready, and they hadn't cleaned it! They told me they decided not to clean it. They held it for five days and didn't call me to tell me that they hadn't cleaned it, after they had promised to do so. I do admit, I yelled a lot when I found all of this out! I was so upset I got to my car and cried in the parking lot. When my mother called, they hung up on her! This was the worst experience at a dry cleaners I have ever had. They dirtied my dress, refused to clean it, and then blamed me! I would never use this place ever again!!!
On my very first visit, I was shocked at how nice the service was at this drive thur cleaners. But I was even happier when I picked up my coat from the cleaners. Two of my buttons had fallen off and I had tuck them in my pocket and forgetting about them. The Drycleaners sewed them on free of charge and without me asking them to!!!!! How nice is that! I have been getting almost all my colthes dry clean for as long as I can remember and not once have I had such great service like Troy Cleaners. I will never go back to any of the other cleaners!