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| Categories: | Gardening, Lawn & Garden Equipment, Snow Removal, B2B Contractors, Other Lawn & Garden Services, Landscaping |
| Specialities: | Estimates, Complete Lawn Maintenance & Sprinkler Systems, Sprinkler Systems & Complete Lawn Maintenance, Free Estimates, Certified Irrigation Contractor |
I have used Ron Kutchey Landscaping service in the past. Normally the service is adequate but I have experienced over billing in the prior year. This year prior to utilizing their service I requested an appointment with the owner, Ron Kutchey. Ron showed up at my residence walked around my yard. Having had a prior billing issue I clearly explianed exactly what I wanted done and a price of $150.00 dollars that I was willing to pay to have this particular yard service completed. Ron agreed with me and stated that they could do the job for $150.00. I then stated to Ron that "I did not want a surprise bill sent to me for $300.00 to $400.00 dollars". Ron laughed and again said they could do the job of Power Raking my lawn and removing the debris for $150.00. Several weeks later the job was completed and then a number of weeks after that I received a bill in the mail for $312.00 dollars. I have spent numerous daily calls all of which I have records to support speaking with his secretary's Cathy and Jennifer. I have also requested on a daily basis to speak again with Ron himself. Ron has not returned my calls and I was told by Cathy that he does not carry a cell phone even though he is the coordinator and owner of a large lawn maintenance and landscaping business. I was also told by Cathy that Ron stated that he "does not recollect our conversation". I am still trying to contact Ron numerous times daily and I am attempting to work this out with Jennifer so far unsuccessfully. Be very careful when dealing with this business and make sure you get all quotes IN WRITING. Obviously the owners word and handshake are in question.
Lawn sirrigation system-2007: Kutchey's gave most-complete proposal, and installed what they bid. The installers worked hard and did their job with minmal disruption of the lawn & plants. The Service (yes, we had some start-up problems) was very capable. The service could have been quicker, but.....