Wyatt B06/01/24Our pillow case had unwashed blood on it. Our shower had three empty dispensers (shampoo, conditioner, body wash). No remote for the TV. The exhaust fan in the bathroom is not working. When calling... More
David B05/28/24Hotel is old, rooms are decent and bed and pillows are comfortable. Bathroom is very very small. The most negative thing is the service, absolutely the worst of any Hilton property I ever stayed at.... More
David S04/14/24Awful service. Lost a watch there and they didn’t want to do anything to help me get it back. Kept putting me on hold. Lost and found services don’t exist. Going to have to buy a new Apple Watch since... More
Susan M04/08/24Toilet paper. None in the room. I answered a text from customer service asking about my satisfaction with my room with a request for toilet paper and regular coffee packets. None of those, either. 20... More
monique a02/12/24Hello,I’m a diamond member with Hilton and normally I have no problems when I stay at any of your properties but this property in Portland ME (363 Maine Mall) has been the most unpleasant experience... More