Alexandra M.01/03/19Their philosophy seems to be that without evidence to the contrary, the fault always lies with the customer's. They returned a similar, but not my hat from their storage. The very rude storage... More
Michael K.09/27/17Terrible service and poor quality repairs, based on my experience. Therefore, I recommend you stay away from this company. My wife had items repaired there and regrets ever meeting this... More
David F.11/03/17Rude manager. Kept a repair for two years without fixing. Visited 3 times to try and locate my fur hat. Finally got a call this a.m. telling me that my hat could not be repaired. More
Margaret P.12/09/17I have stored my coat with IJ Fox for over 20 years. NEVER AGAIN. if I could rate them a negative 1,000 I would. After having my coat all spring and summer, it arrives and within 2 hours I... More
Need-Better C.01/15/16the worse service! I stored a fur at the Brookline location for several years. that location closed and they combined with the Copley mall location. I continued to store with them. I seriously... More