User Rating: 4 out of 5 stars (10 ratings)
Frankie V's Pizzeria
- (616) 532-8998
1420 28th St Sw, Wyoming, MI
49509
Get directions
Cross Streets: Near the intersection of 28th St SW and Hook Ave SW
42.913288
-85.699585
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| Categories: | Pizza, Italian Restaurants, Restaurants |
| Specialities: | Mastercard |
| Brands: | Mastercard |
| Cuisine: | Italian |
Recent Reviews
1-3 of 8 Write a review
User Rating: 4 out of 5 starsGreat pizza! Always made perfectly. Some of the servers aren't very friendly but the one's who are make up for it. Fun place to meet friends.
User Rating: 2 out of 5 starsThe last few times I've been there I've noticed that the men's bathroom is atrocious and must be gone through every other day or something to that tune. There never is any paper towel and the trash cans are spilling over. Some of the waitresses there don't seem to really have enough customer awareness or listen to the voice of the customer well at all. Hearing I'm sorry everytime gets old and that's the reason I tend to shy away. My suggestion is that maybe Mr. Vitale send some of his waitresses down to BW3 and see what friendly service is about and then have his staff have a meeting to go over some of the simple things that customers want in a dining experience. In my business we get mystery shoppers to judge our talent and service and I must say it really keeps customer service as the top priority. One example, ordered chips and cheese. After ONE CHIP didn't want them because they were absolutely horrible. Was asked to have charge taken off of bill and was told no. You mean you're going to have to close your doors because after one order of chips that were never eaten was refused my management to be taken off of bill? My suggestion, get it together before reality hits in the business world. Owner needs to take a look at his crew and get rid of those who are only going through the motions. Some of the staff is absolutley awesome and should be commended for their efforts!
User Rating: 5 out of 5 starsA Great Place Meet And Greet and Even Eat: I took my family there and a good time was had by all the food was great as was the wait staff another great creation from Frank and Joe Good job Guys .....
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