Steak n Shake is a burger and fast food restaurant in Grand Rapids. It is a good eatery for families.
Website: steaknshake.com
Phone: (616) 785-7082
Cross Streets: Between Kingsbury St NW and N Center Dr NW/Old Orchard Dr NW
3488 Alpine Ave NW Grand Rapids, MI 49544 252.49 mi
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2.0 93 reviews
First time having steak 'n shake and was VERY impressed. EVERY worker here was incredibly polite and helpful. Greeted when I walked in, while I was eating I went up to grab napkins and a worker... More
We ordered and had to wait half an hour while people who came in after us were getting their food. When we went up to ask about our food it looked like they only started cooking it after we told... More
The new no customer service system is terrible. No instructions on how it works, food comes out incorrect, cold, or not at all. No one is around to help. Everyone is in the kitchen. Used to be... More
Stopped at Steak 'n Shake while awaiting a hair appointment. Had just over 1/2 hour. Food never came out. Staff was beyond confused. No one could figure out that you need to scan the receipt to... More
waiting in line for 45 mins. The customer service was terrible. They give you dirty looks and just stand around not doing anything. First drink given was supposed to be coke but they clearly... More
