I purchased a Samsung DLP TV, 56" nearly 3 years ago from another dealer and have a recurring problem that Samsung agreed to furnish parts for and have the repairs done at Lyle's TV as they are an authorized dealer. The service department was very uncooperative, stating they have enough business with their own customers. And, even though they are an authorized repair center for Samsung, they declined the service order from Samsung leaving me faced with 190 mile round trip to the next center. I find this lack of community service appalling and have informed Samsung as such so they can be removed from their authorized list. I wish the rest of you better luck!