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First the good. My braids were neat and done as expected in the length of time I expected. I went to Omu because of the positive review posted. Big mistake. She asked me to call the morning of my appointment when I was on my way. My appt. was for 9am and I called her at 8:40am to let her know I was on my way. She arrived at 9:15. Then, 1hr into the braiding, she left the store for an hour and 10min, no explanation. I couldn't leave because, per the policy, I had already pre-paid her. Toward the end, as she was cutting the stray hairs from my braids, I saw a small clipping of my hair float into my lap. When I said something, she denied cutting my hair. I picked the piece up and I said, "no, this is my hair you cut, see!" She said, "sorry, it was sticking out". I believe that the integrity of the client's hair should be respected. I was very upset after my visit and felt that she had no regard for me as a customer, I was just a head of hair with $$$ in my pocket.
I go back to Omu every three months!!: When Omu do your hair she is professional and fast. I just don't like it when she puts her sisters on your head who is not that efficient.