Teresa B.06/01/22I think I just had an out of body experience. I just had FRIENDLY & EFFICIENT customer service at a retail establishment. Here's what worked: 1) I was greeted with a smile 2) Instead of those... More
John F.03/06/213/6/21 I was greeted immediately by one of the managers upon walking inside the store. The lady had nice boots on. I wasn't sure what I would find, but that is the point of browsing. Amythest... More
Rizma W.02/08/16I bought a beautiful white gold and diamond pendant from the Wheaton Plaza location. The pendant is lovely, but the chain was a cheap piece of sh*t. I had to bring it back to the store for... More
Dee S.12/12/16My review is titled Never Again! My watch stopped, and my regular jeweler was closed. I decided to stop by Wheaton Mall because it was on my way, and I presented the watch to a female staff... More
Abegail A.11/07/11This Kay Jewelers is like another other jewelry place, nothing exciting. The selection of jewelry isn't bad, and they seem to have sales quite frequently. The sales associates are friendly,... More