Jim Laabs Music Super Store

User Rating: 5 out of 5 stars

I found doing business with Jim Laabs a pleasure. I bought a Schiller cornet. It was shipped to me very quickly. no problem. The cornet was excellent. It played real smooth and had a wonderful sweet tone. I payed about $300 including shipping for a new good quality horn. I was very pleased with everything. I would recommend the horn and the Jim Laabs store to everyone. I am a professional musician in New Jersey. Thanks to Troy and I am most pleased!

Comment on Review

Y! Updates An Update about your review will be shared via Yahoo! Updates Manage who sees your Updates

Post CommentCancel

User Rating: 1 out of 5 stars

If you wish to buy a musical instrument online, avoid Jimlaabsmusic.com at all cost. I was looking for a cornet (a small
trumpet) and I found their web site where they sell trumpets and cornets "made by Schiller, Frankfurt, Germany", at interesting prices.
I bought a new Schiller trumper cornet for $ 252.00 plus shipping, and when I received the instruments I was incredibly disappointed.
The bell of the trumpet was as thin as a can of baked beans. The intonation was off. The trumpet's nouthpiece was unplayable. In summary, a real piece of junk. I did some research and finally discovered that the original "Schiller Music, Franklfurt, Germany" Company does not exists anymore, the rights to use its name have been bought by a Chinese entrepreneur who builds junk instruments in China and brand them "Schiller, Frankfurt, Germany" in order to rip off poor customers (like me) who are so stupid to trust the name written on a product. I wrote several e-mails to Jimlaabsmusic, both trough their web mail and using their personal e-mail address, and got no answer at all. Finally, after several attempts, I managed to talk on the phone to some rude guy who told me that they do not accept returns on what they sell, and then shut down the phone.
So I am stuck with this piece of junk and I have lost hundreds of dollars.,
I am posting this complain hoping, at least, to save some other potential customers from the same rip off. Thanks

Comment on Review

Y! Updates An Update about your review will be shared via Yahoo! Updates Manage who sees your Updates

Post CommentCancel

User Rating: 1 out of 5 stars

I saw a pair of accordion straps sold by Jim Laabs Music on Ebay. The straps were advertized as "ALL leather". Just what I wanted but they didn't take Paypal on auctions. So I called the store and placed the order with Troy Laabs. I got the straps 2 days later and rather than being leather, they were VINYL, "leatherette." I called the store and was told that the straps were still a good deal at what I paid, even for vinyl. I tried to tell Troy that I ordered (and paid for) LEATHER straps, not PLASTIC ones. He said that he didn't want to hear it, and that vinyl was better than leather for wear and durability. Right. He said I could "upgrade" to the original leather that I ordered for $80.00 - what a ripoff! Then, while we were talking, he went onto Ebay and changed his listing to say "leatherette" instead of the original "ALL leather" that was advertized.

Yes, this store needs to be boycotted. They employ false advertising and they are rude to customers, trying to tell me what I want and what I don't and that they aren't interested in what I think of their business practices. They ripped me off for $41. I'll spread the word far and wide about these crooks.bill

Comment on Review

Y! Updates An Update about your review will be shared via Yahoo! Updates Manage who sees your Updates

Post CommentCancel