Firehouse Restaurant

User Rating: 1 out of 5 stars

I happen to follow the cook where ever she goes to cook. I LOVE her cooking. FYI- this is supposed to be a family resturant. As in you bring your family. I been going to the fire house since she went there to work. Although I will not go on sundays anymore Every time I go on sunday Mornings I get piss poor service. Here is an example of my most recent and last time I will go on a Sunday morning. I went in and sat the the bar area with my friends. I was not asked if I wanted anything to drink for the first 10 minuntes I was there. I had to ask to get coffee. Then I ordered my food. Got my food in short time.... but no silverware. Again I had to ask for silverware. I ran out of coffee 2 to 3 times and had to ask for coffee eachtime to get refills. This does not happen on other days of the week. WHY?

My rating- Mon- sat morning *****
Sunday Morning -*

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User Rating: 1 out of 5 stars

Gorges, maybe it's a good thing you haven't been back there in a while. Otherwise you'd have the fun of seeing the cook's entire family there everyday, ALL day. We're talking her mom, her dad, her brother, her aunt, and her eleven kids. You can't enjoy your meal because they are so loud and inconsiderate of other customers. And to top it off they put their feet up on the chairs like the own the place. Apparently the owners don't mind. It's suppossed to be a place of business, not a loitering spot for her family.

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User Rating: 1 out of 5 stars

Wow... where do I begin... First, I asked the waitress if I could have some ranch for my fries. She then brings me out this tiny container of ranch. I then tell her I will need some more, so acting annoyed she goes back to the kitchen and brings me out two more plastic containers of dill ranch (or something gross like dill). When I later told her she brought me the wrong thing, she didn't even acknowledge it, she made no reaction whatsoever... as though I said nothing at all.

Then they bring me my food and they forgot my jalapeno poppers. When they finally served me my jalapeno poppers they are half frozen still. I politely send them back, and without apologizing the waitress just grabs them and goes back to the kitchen to microwave them. I know they re-served me my own food because I had a bite taken out of one and she served it back to me!!!

Finally she brings us our checks and tells us we need to sign them. AND THEN STANDS RIGHT OVER US AS WE FILL OUT THE TIP AND SIGN!!! How rude is that?!

The whole time we were there she refused to say hardly anything to us. She didn't apologize for any mistakes, she didn't make small talk, she didn't even acknowledge any requests/orders... she just stood there and wrote down what we send and then silently turned and walked away. The rest of the time she stood behind the bar and chit chatted with her friends, never once stopping by our table to see how we were doing.

I did not leave a tip and I do not plan to return. My only hope is that the owners of this place read my review so they know what horrible service they are giving their customers. Its a shame, I had high hopes for this place.

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