User Rating: 25 out of 5 stars (5 ratings)
White Bear Acura-Subaru
- (651) 304-6328
- Special Offers | Special Offers
3525 Us-61 N, St. Paul, MN
55110
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Cross Streets: Near the intersection of US-61 N and Hoffman Rd
45.047871
-93.037308
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A part of the Midwest's largest family of dealerships.
| About: | Luther's White Bear Acura Subaru offers new and pre-owned vehicle sales, parts and service to the greater Twin Cities region. A member of the Luther's family of more than two dozen dealerships, White Bear Acura Subaru takes the same approach that founder Rudy Luther began in 1952: Respect for customers, high standards of service and fair pricing. We specialize in new Subaru and Acura cars and SUVs. Our used inventory includes Acura Certified Pre-Owned vehicles. Be sure to ask about the Luther Advantage Program, available on many vehicles. Give us a call to schedule a test-drive today. Visit us online to shop our large inventory of vehicles, see our current specials, get pre-approved for financing or learn more about your trade-in's value. |
| Hours: | Sun: 9:00 a.m. - 9:00 p.m., Mon: 9:00 a.m. - 9:00 p.m., Tue: 9:00 a.m. - 9:00 p.m., Wed: 9:00 a.m. - 9:00 p.m., Thu: 9:00 a.m. - 9:00 p.m., Fri: 9:00 a.m. - 9:00 p.m., Sat: 9:00 a.m. - 6:00 p.m. |
| Categories: | New Car Dealers, Car Dealers, Used Car Dealers |
| Specialities: | Certified Preowned Dealer, Acura Automobiles, Auto Parts, Sales, Stellar Performer, Subaru Automobile Dealers, Vehicles |
| Brands: | Subaru, Isuzu |
| Smoking: | No Smoking |
| Other Contact Info: | Fax: (651) 481-8755 Email: info@wbacura.com |
Recent Reviews
1-3 of 5 Write a review
User Rating: 1 out of 5 starsDon't trust these crooks. They sold me a never previously titled 2002 Subaru in 2002. The car was supposedly a zone manager's demo that had reached some sort of mileage limit. When I went to sell it seven years later, I ran a CARFAX and learned that it had been crashed six days before they sold me the car. They fixed it and never disclosed to me the accident or the repairs. These people are not trustworthy so when you shake hands with anyone at the dealership, count your fingers.
I had another run-in with their service department. This same Subaru developed an occasional miss in the engine. I took it in and they "diagnosed" the problem as a bad fuel injector. They replaced the fuel injector "under warranty", but three weeks later the problem recurred. I took it to my mechanic who found a loose terminal on a coil pack. He fixed it for free. Several months later I took the car to White Bear Subaru for recall issue and when they looked up my record, they had the audacity to tell me that when they replaced the fuel injector, the car had actually been off warranty for six months and wanted me to pay for the fuel injector they replaced. I told them to kiss my you know what and left. Understand this; their "Expert ASE Technicians" made repairs to the wrong item which failed to cure the problem and when they got stuck with the repair bill when Subaru wouldn't reimburse them for it, they had the guts to ask that I pay for their error and shoddy work. What a bunch of IDIOTS! Save yourself some headaches, don't go near this place.
What makes this really pathetic is that the 2002 Subaru was the third Subaru I bought from them in 6 months (one for my wife, one for my daughter, and one for me). If this is how they treat their "Good" repeat customer, think about how they will treat the average Joe off the street.
I was more than pleased with the car and would recommend the product line to anyone, but not this delaership.
User Rating: 5 out of 5 starsI have bought our last three vehicles from these guys, and couldn't be happier. Living in the area, we also service our vehicles here. Very friendly sales and service staff. Everything is always done right and on time. Wouldn't go anywhere else for my car buying needs!!!
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User Rating: 1 out of 5 stars
I just wish to express my complete and utter frustration with this dealership. I traded in a vehicle for a newer version and I received so much pressure that until I went to straight to the Finance Manager was my voice heard. In addition, I was rushed and items that I forgot to remove from the old vehicle were mentioned to the sales associate and when I checked back with him a few days laters he informed me that they had been tosssed. Items that had sentimental value and are easy to replace, but not the same. In addition, communication within this dealership is poor. I waited the proposed 1.5 hours to get my alignment checked and then went to check the status to be told that I would have to wait another 1.5 hours! In addition, there was a new scratch/dent on my door that the service person refused to claim blame for. I KNOW IT WASN'T THERE WHEN I BROUGHT IN MY VEHICLE!!! Lastly, be aware that any offers of tickets to Chanhassen and $200 off the purchase of a vehicle are not being honored despite the fact that those advertisements are still out there and so are the postcards. I sent an email to Mr. Dan Luther about this and have yet to hear back, that was 4 days ago! THE WORST CAR BUYING EXPERIENCE EVER!!! I will be purchasing my cars in WI from now on, at least that state has their act together and values their customers.
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