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User Rating: 1 out of 5 stars (4 ratings)

Richard Auto Center

1845 E Main St, St Charles, IL 60174 Get directions Cross Streets: Between N Tyler Rd/Tyler Rd and Surrey Woods Dr
41.918757 -88.290593

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Categories:Used Car Dealers, New Car Dealers
Specialities:A Five Star Dealership
Brands:Jeep, Jeep Automobile Dealers
Related Web Sites:National Homepage
Recent Reviews 1-3 of 4 Write a review
  1. User Rating: 1 out of 5 stars
    by deliverpassion
    01/30/2009
    I do not recomend these people. They quoted $109 for a job that I got for $29 elsewhere. Total rip off, I would look for someone else to service your car!
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  2. User Rating: 1 out of 5 stars
    by copaholic2001
    03/04/2008
    These people were very nice in the beginning, however once you sign the paperwork you will see a different side to them. Customer service dissapears when you find out that there are issues with the vehicle. REGUARDLESS of the warrenty you purchase there will be no help waiting for you at this dealership.
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    Comments (1)
    gr8googamooga - 07/02/08
    These guys are great... not only did I give them a small list of issues that needed going over with my vehicle, they found some I had missed and infopmed me of their findings before taking care of them. I am completely satisfied with the service I received from Richard CPJ. I could say more but I think you get the point. Four stars go here. Thanx Richard CPJ.
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  3. User Rating: 1 out of 5 stars
    by t_bags
    05/05/2007
    Poor service department: I have used Richard Chrysler Jeep service department a dozen times, since my car is still under warranty. Several items they have had the car in to repair multiple times - one item is now on their fifth try, another on the fourth. They have forgotten to perform services when I have WRITTEN down service requests for multiple items, taken as many as 3 days for diagnostics, and today denied that a service appointment was set, because they are down to only two technicians on a weekend. Charges are always high for inferior service. I won't say whether the car buying experience here is good - I have not purchased from them - but service is awful.
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Reviews 1-3 of 4 View 10 at a time Show All

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St Charles City Guide > Automotive > Dealers > Used > Richard Auto Center