Autobarn Vw of Evanston

User Rating: 4 out of 5 stars

Just Got a 2005 Nissan Frontier with very low miles from this dealership. They were very helpful and made us a great deal. I am very happy with my new Truck. Staff at the Autobarn were Great. Ask for Rick he will get you a good deal.

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User Rating: 2 out of 5 stars

Purchased a vw "certified" used. Ha Ha what a joke. Found out car was re-painted and was in accident. They acted super nice when we bought the car, but the attention afterwards sucks! We won't buy another car from them.

I would stay away.

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User Rating: 2 out of 5 stars

"Don" was our best friend when we were shopping. Then we came back in a month later for a promised touch-up on some bumper scratches that were there when we bought the car and he acted like we were strangers. Our 2001 Passat has been an utter lemon. $27k new and it has probably cost us $15k in repairs since then. Some igniters in the engine were bad from the start, and VW replaced them several times for free. But the constant towing screwed up the axle boots and eventually those had to be replaced at our cost. That's just the beginning of the myriad electrical and mechanical problems. $5k in front-end repair last summer alone, after five years and only 60k miles. The repair people are nice and the mechanics are competent, but before you buy a VW, check the reliability ratings. They often are at the very bottom. For the $40k we put into this car, we could have bought two new Subarus and paid for any necessary repairs. VW should be ashamed. The only thing they do right is TV ads.

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