Planet Honda

User Rating: 1 out of 5 stars

Do not buy a car from these people. They use what is called a "track system". They bring you in and after a test drive their focus is to keep you in the dealership as long as possible until you buy the car. They'll keep parading more sales people in front of you in an effort to wear you down. It's an old school sales tactic to basically keep stalling until you buy. Don't fall for it, people are not idiots and shouldn't be treated with such little respect.

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User Rating: 1 out of 5 stars

I have 2 hondas and, unfortunately, I have been using the service department in Matteson for years. The service department has been very dissapointing to say the least. I have had issues with the work performed, their prices and overall customer service. I thought it was just me, but my wife does not like that place either (she felt she was overcharged for basic service, and felt they were were rude to her because she was a woman). I have complained to the service manager there several times (with no results). Most of the time the service manager is not even around. Although I don't mind buying my vehicles there, my wife and I don't like getting them serviced there. I would not recommend PLANET HONDA.

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