Around the Town Heating and Cooling

User Rating: 5 out of 5 stars

If you're a home owner you know how hard it is to find some one you can trust when, say, your boiler gives out. In past years we've had our fair share of all kinds of tradesmen fixing things for us. None we would ever want to call back. However, this Fall when we had boiler problems we found Ed and he did an incredible job. He got us a new boiler to replace our 20 year old one & it's working beautifully. We had no idea how nice it could be until we got this far more efficient new one.

Most importantly, Ed is so knowledgeable. He explained everything to us in detail, taught us how to take care of our boiler & made sure we know exactly how to maintain it. He is such an incredible guy. You cannot find a nicer person. We liked him & trusted his judgement so much that we also asked him to fix my parent's boiler, and they too were very happy with him. So Ed is our guy from now on!!!

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User Rating: 5 out of 5 stars

After getting a few estimates, I found that Ed had the best price and he was also the most detailed. He spent time explaining my options then helped me choose / customize according to my needs. He installed new AC & Heating units (53% more efficient - including the thermostat) which is a huge improvement to what was originally installed. Some of the current concerns that I was having with my old unit were:

1. My son had trouble breathing due to his allergies
When Ed opened up my unit (it's located in the ceiling), I was SHOCKED!!!! I saw with my own eyes tangled duct work that was kinked and filthy! We were breathing contaminates even after I just had the ducts cleaned! I imagine since the ducts were tangled and kinked, they were difficult to clean. Even though it's been only a few days since the install, my son has had a much easier time breathing. fyi: one of the options I added was installing an electric air cleaner with a UV light that breaks down bacteria and kills it through the return system. This will help too.

2. I was never comfortable in my home; hot in summer / cold in winter
Since the ducts were tangled and kinked this prevented the air from being able to circulate into my unit and as a result, the cold air stayed within the joists vs. going into my unit. I couldn't understand why I was cranking my heat/air and was still very hot/cold. For instance, I usually set my AC at 68 degrees and was still warm, now since it has been installed, I set it at 78 degrees and am COOL! This will obviously save me $$$ and provide a better air quality.

3. My unit was very dry in the winter since I thought I didn't have a humidifier
I was told by the inspector when I bought my unit that there was no humidifier when in fact there was! Ed found a box all the way in the back that wasn't even hooked up - it was a "code" humidifier that was never turned on and the coil was "dead headed". This means that it was never meant to be turned on, it was only there to pass code because they don't typically turn it on due to the fact that they often fails to operate including leaking which can cause water damage.

Lastly, I found it interesting that the HVAC unit originally installed had a TINY drain pan that wasn't even hooked up to the drain. The evaporator coil was very dirty and full of bacteria. He installed a full drain pan under my unit so that if there is a leak, even substantial, it should help prevent water damage!

I would highly recommend using Ed as I am very satisfied.

Lisa R.

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User Rating: 5 out of 5 stars

Times are really bad and we know it, thats why we chose Around the town Heating and air, there`s this big hype about going green, it will help the enviroment, going green is as simple as upgrading your furnace or boiler to a 93% efficient or better heat source,and you can do this reasonably using the services of around the town, their prices are worth taking a look at! You don`t need the big companies to get a fair shake. Thanks guys!

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