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| Categories: | Used Car Dealers, New Car Dealers, Auto Repairs |
| Specialities: | A Five Star Dealership |
| Brands: | Chrysler, Dodge, Jeep, Jeep Automobile Dealers, Valvoline |
Went in on January 31st, 2009 to purchase a vehicle. The vehicle was being shipped in from Michigan, I had to put down $500 for the shipment, and was told delivery would be on Monday. My fiance and I took off work, only to be called at 2 pm on Monday and told that the vehicle wouldn't be their till Wednesday because they never got the checks ready for the other dealership. I canceled my purchase then. I had my credit card company dispute the $500 deposit for the shipping and still have yet to receive that money back. When I called them on March 13 for a copy of the contract I signed, they said they would fax it right over. When I called back today to see where the fax was, I was told they weren't going to fax it and was hung up on TWICE, by Mike the Manager of Sales, the Finance Manager, whatever corporate name he is going by now. Needless to say, lawyers are now being involved, and all over $500. It has now come to the principal of the matter. To be hung up on when trying to receive a document that they have to legally provide you is just ridiculous!
I do not recommend this dealership at all. DO NOT GO HERE! The people are rude, the finance person definately is a swindler. They won't even give you the price of the car! All we asked was how much the car was for, and they wouldn't give us a straight answer.
Comments (1)
Thank you, you don't know how much easier you have made my life, choosing a place to buy is very hard. Now I can take one more place off my list. I was going to go there today.