Garry Zimmerman deserves a special place in heaven as a reward for his kindness, expertise, sensitivity to customer needs, and completely pressure-free approach. He makes good on Windy City Diamonds’ commitment to absolute customer satisfaction: he spent a generous amount of time with us, asked thoughtful questions about what we did and didn’t want in a ring, and sketched an original design based on our responses. He sent computerized drawings a few days later, modified them exactly to our specifications, and created a stunning, entirely original ring which we both love. No strong-arming, up-selling, or bank-breaking: instead, a collaborative, highly knowledgeable professional, a completely personalized selection/creation process, and a dazzling end result. Happily ever after!