Steffanie W.02/07/19Friendly staff. Vehicle just as i ordered.. Updates were made without issue.. Only draw back: if you want to change your drop off location, you better have some time!!! Called the local number,... More
James C.04/06/24The Hertz Lincoln Park, HLE has a soft interpretation of a reservation. I booked a car on March 10 to pick up April 7. The Hertz website states the corporate policy is that each reservation is... More
Elisabeth B.12/24/22This is a horrible location. If you can just grab an RTA to the airport or uber to another location - in case you live downtown. If you are coming from out of town by plane, just grab your... More
Mitchell K.01/02/24Car given to me with 1/4 tank of fuel and no windshield wiper solution (winter in Chicago during snowstorm). Inconvenient AND unsafe. Upon returning the car, I politely expressed my... More
Lucas V.12/19/23This location (401 N State St, Chicago) is the worst rental car location I've used. I rent cars weekly for work, and the most recent car I was given was a beater. Had 70k miles and I drove 30 mins... More