I had a timing chain failure on my car, and was calling around to get estimates and an employee of another shop actually referred me to Patton as opposed to his own place of work. I called them up and told them what was wrong and from day one they were honest and upfront about everything. They gave me an accurate price estimate as well as time of completion, they kept in touch me the whole time they had my car, and they treated me and my car with respect. They did a REALLY good job on my car and they really stand by their work. Their rates for labor are really good, they have very knowledgeable mechanics, a professional facility and they just know how to treat people, they won't try to pull a fast one on you. The only downfall to all this is that they are CONSTANTLY busy.... but take that as a good sign, word of mouth is very effective advertising. I'll be calling them today or tomorrow to do some work on my other car.