User Rating: 35 out of 5 stars (7 ratings)
Des Peres 14 Cine
- (314) 822-4903
12701 Manchester Rd, Des Peres, MO
63131
Get directions
Cross Streets: Between I-270 and Des Peres Rd
38.602113
-90.452204
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| Categories: | Entertainment Venues, Movie Theaters, Catering Services, Event Planners, All Theaters |
| Specialities: | Birthday Party Packages And Group Events Available At Each Location |
| Other Contact Info: | Toll Free: (800) 326-3264 |
Recent Reviews
1-2 of 2 Write a review
User Rating: 2 out of 5 starsThis place needs a makeover. Dirty. Good central location.
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User Rating: 1 out of 5 stars
The Worst Experience I have had at a Movie Theater: I had the most terrible experience at Wehrenberg's Des Peres, Missouri theatre. After purchasing two tickets and entering the theatre an older man insisted that I check my back pack at the front desk. He stated that it was company policy. However, if it was company policy it was poorly instigated. At the front desk they just took the bag and I did not receive a ticket stub or form of identification to prove that I was the owner. Which made me worry and I asked the older man if I could pull out my laptop to take it in with me. (The one thing of value I had) He said , "No! That would be against federal law." I had rode the bus there that day and did not have a car to place my bag in. I really had no other option and ended up just leaving the bag with them. I can see how they would be worried about someone slipping a video camera in. And I would not have minded at all if he searched my bag. But, if they are going to insist on checking peoples bags they should create some sort of system or onsite lockers. The older man was extremely rude and handled the situation very poorly.
After the ordeal with the older man was over, We went to buy some popcorn and drinks. We paid in cash and the clerk first would not accept the payment. He said it was too difficult for him to count the money. And we had to wait for him to find another clerk!
After the clerk who could count helped us we took our food and went to get our seats. It was then when I set my drink in the cup holder and the whole arm of the chair falls off spilling the drink everywhere.
The lack of service and concern for the costumer was unbelievable!
I will never go there again!
Reviews 1-2 of 2
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Comments (2)
Sounds like this comment came from a kid -- this is a different world we live in -- every place has policies for security -- get a life, grow up, and stop whining.
Oh, please. His comment definitely has merit. He was not saying that the theater was out of line for having the policy, he was saying their process to fulfill their policy certainly was lax. Just taking his bag with no sort of stub or something to verify ownership is outlandish. And...if, in fact, the concession person didn't want to take cash because he couldn't add is a sad state of the level of employee.