About:Furniture Row Shopping Center is a group of stores specializing in home furnishings, mattresses and linens, including Sofa Mart, Oak Express, Bedroom Expressions, and Denver Mattress. We carry a variety of brand names, all available at one convenient location. As one of America’s fastest-growing more...Furniture Row Shopping Center is a group of stores specializing in home furnishings, mattresses and linens, including Sofa Mart, Oak Express, Bedroom Expressions, and Denver Mattress. We carry a variety of brand names, all available at one convenient location. As one of America’s fastest-growing furniture retailers, our focus is on providing a shopping experience that is tailored to your needs. We’ve taken great care to select the most popular styles made using the highest quality materials and group many of them together to make browsing and shopping much easier. Unlike most other furniture stores, our salespeople specialize in upholstery, wood furniture, or mattresses, making them product experts. Our everyday prices are better than most stores’ sale prices, insuring a better value for you. With every Furniture Row® Shopping Center experience, you’ll enjoy a terrific selection of furniture that is fashionable, practical, and built to last at a great price.
I paid $700 for A Durango mattress in July of 08. Within a year it had uncomfortable dips and the edge technology failed at both ends. Within the next year the dip became unbearable.
Me and the girl only weigh 275lbs collectively so it's not like were breaking the bed.
The store told me I had to drive the 180 mile roundtrip from Salina to get bags for both mattress and foundation, return another 90 miles with both units regardless of which one was bad, and then he could tell me if they could be replaced after they perform "tests" in store.
The store then offered to send someone to my home to inspect it for a fee, what an insult.
The warranty I have on file said I would just have to freight it to factory at my cost for replacement.
These guys are liars, worse than used car salesmen and although I can't speak for all lines. The Durango was poorly manufactured and lasted less than a year. Will not be back!
3 months after the bed was new there were two dips where we sleep. We were told us it was nesting and was normal.and then to pay for them to pick up the bed to inspect it for $47.84 only for them to tell me i had a stain on the side. The bed has always been covered and no stain found at home very unhappy about service and product.
That's strange. I had a problem with my mattress. They came and inspected it for free and I was able to get a replacement mattress free of charge. They did advise me that any sort of stain will void the warranty.
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