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| Categories: | Wedding Planners |
| Specialities: | Aftersix Clothing |
| Brands: | Aftersix, Dessy |
While the Bridal Gallery may cost a little less then Bridal Traditions, save yourself the headache and don't order your dress from them.
I just wanted to post a heads up for any Omaha brides considering buying from the Bridal Gallery. They have horrible communication and take days or weeks to return phone calls. I had to start calling every hour on the hour until someone answered the phone whenever I had questions.
When my Wedding dress was scheduled to be shipped, I called to see if they knew if it had, and was repeatedly told that the dress had shipped and would be arriving soon, but they had no way to know when it would come in. I had scheduled my first fitting appointment for three weeks after the dress was supposed to arrive. The week of my fitting, I still had no dress and no information. Jenny, the store owner had her assistant tell me that they guaranteed that the dress would be there by Friday (The fitting was Saturday morning). Well, on Friday, the assistant calls to tell me that the dress didn't arrive, it hadn't been shipped yet, and they would have it overnighted and pay for my alterations. I get another call 20 minutes later from the assistant telling me that since they were going to overnight the dress, now they weren't going to pay for my alterations.
I have never actually spoken to the store owner, she always makes her assistant call and all her assistant can say is "I'll have to ask Jenny about that. I don't have that information." It's extremely frustrating. I'm just happy I never have to deal with them again.
I went here with my bridesmaids and was pleasantely surprised by how nice it was inside. The staff was very friendly and knowledgable, you could tell they loved their job. Other stores seem to have hundreds and hundreds of dresses you have to wade through and you get overwhelmed; this place had a good variety of nice quality dresses (definitely going for quality over quantity). I haven't had any complaints; I highly recommend them!
Happy: After a long day of trying on dresses at another shop I went to The Bridal gallery. I actually got to look at the dresses I tried on. Now granted they didn't have every dress in every size I found my wedding dress after trying on 3 dresses. They are very professional, they are there when I have questions.