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| About: | We're more than just Cheesecake! Eating should be fun, exciting and simple! Copeland's Cheesecake Bistro noted as an innovative and exciting dining concept, includes an extensive menu of signature dishes with influences from a number of regions around the world. Complimenting the tantalizing entrees are delectable appetizers and the restaurant's wide variety of specialty signature cheesecakes. Copeland's Cheesecake Bistro has the boundless menu, caring staff and fun ambiance intended to excite every one of your senses as you enjoy a truly casual meal with friends and family. |
| Hours: | Monday - Thursday: 11:00am - 10:00pm, Friday - Saturday: 11:00am - 11:00pm, Sunday: 10:00am - 10:00pm; Sunday Brunch 10:00am - 2:00pm |
| Categories: | Restaurants, American Restaurants |
| Parking: | Valet |
| Cuisine: | American |
| Ambiance: | Elegant |
| Feature: | Bar, Private Rooms, Take Out |
| Dress Code: | Casual Dress |
| Other Contact Info: | Email: ccb1@copelandscheesecakebistro.com |
Not impressed with service or food. Waited 5 minutes just to get drinks ordered. The food was average and highly priced.
The food was admittedly good, but the service left a lot to be desired. The gumbo we ordered came lukewarm instead of piping hot. The rest of the food was very good. But dessert was a major disappointment. We ordered the $10 banana-split, and it came without any pineapple, hot fudge, caramel, or white chocolate as advertised. Basically it was just scoops of ice cream with whipped cream and sliced bananas. When we talked to our server, Nicholas G. about it, he only offered an apology but said nothing else. Then the manager came and we also mentioned the problem to him. All he said was, "I'm sorry, I'll talk to my baker about it". But the charge was still on our tab even though we were completely unsatisfied with the dessert. Also, the coffee we ordered came when we were almost done with dessert, and that was after we asked for it for the third time. The worst thing? We couldn't reflect our dissatisfaction through the tip, because we were a group of 6 and the tip was automatically added to our final bill!
overrated: not that great over price