JCPenney is one of the nation's largest apparel and home furnishing retailers. Since 1902, we've provided customers with...
Website: jcpenney.com
Phone: (248) 348-3190
Cross Streets: Near the intersection of Novi Rd and Twelve Oaks
27150 Novi Rd Novi, MI 48377 174.86 mi
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3.0 21 reviews
The customer service is poor. Lawanda the rep was rude and tried to push off a JCPENNEY GIFT CARD on me and when I declined, she called for a manager and said I was rude! I bought the suit with my... More
I'm really starting to think JCPenney is actively trying to go out of business. I had hundreds of dollars of clothes in my arms. I drove 30 miles from out of town to go to this particular... More
Long lines at the register and only a few registers open . The shoe department needs a larger selection and variety. I'm not sure if they were so many new people because they are getting ready... More
This is the closest JCP to me, and it's your average JCP. They try to keep it clean and organized, but we know how Novi people are. We are a mess and just throw things around. Sometimes you can... More
Went here on Thanksgiving for their $10 off $10+ coupon and it was kind of a hot mess, lol, but usually this store is pretty nice. It looked like they renovated it recently, too. I used my coupon... More
