Steve's Speed & Truck Acces

User Rating: 1 out of 5 stars

I called about a chrome truck accessory and they said they could get it. They told me to come by and pick out the style I wanted, I said "Are you sure you can get it because I have not been able to find it before" and they said "Yeah we can get it." I told them that I was gonna drive 60 miles to get there and I asked again if they could get it and they said yeah. So I get there and they say that they CAN'T get it and they couldn't figure out who I talked to on the phone earlier. They say are you sure you called the right # and I read the # to him and he said that's the right number. Steve (the owner) came over and he said he guessed it was a miss communication and that he would go through and see if he can find the part. Turns out it didn't exist. So I was sitting there, trying to see about other parts since I'm already there, and other customers came in and they stopped helping me and helped other people. 30 minutes later he finally came back and said he would do more research about it and that he was sorry. Thanks for the apology, but I just drove 60 miles for nothing and they didn't really care. I will NOT be going back and I wouldn't recommend them to anyone I know. $40 for gas down the drain.

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