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| Categories: | Used Car Dealers, New Car Dealers, Car Parts, Auto Repairs, Auto Body Shops |
| Specialities: | Gm Goodwrench, Chevrolet Sales & Service |
| Related Web Sites: | National Homepage National Homepage |
| Other Contact Info: | Fax: (405) 917-3130 |
My Corvette was first in line when they opened. I waited 1.5 hours for an oil change. The service manager gave me lame excuses (they were short handed; they only had one lift they trusted with a Corvette). Mine was the only Corvette in the shop. I was the only customer in the waiting room; other customers had dropped off their cars and left. I am a 20 yr + customer of Smicklas, but I will never be back.
Service and honesty: .I had a major complaint that resulted in my having to write a letter to the executives of the company and did receive immediate results. An official called me on the telephone, listened to my complaint, promised some kind of resolve. I am happy to say that as of today I received another phone call stating that I would receive compensation equal to my request. After over 20 years in doing business with Smicklas Chevrolet, I am once again happy with their attention to customer complaints. Sherman K.
Comments (1)
Identifying the name and address of the company would have been very helpful to those of us needing that recourse.