Duds 'n Suds

User Rating: 1 out of 5 stars

“So much for doing laundry on a Tuesday afternoon in Stillwater!”
Well, I think I just had the WORST experience ever in a public service facility. I have had bad waitresses, etc but this was well beyond that. I just went to do laundry at “Duds N Suds” in Stillwater, OK and left feeling like a criminial. I am a 24 year old pregnant college student with blonde hair and glasses, I do not have any piercings or tattoos and do not think I would appear as a hoodlum with my large belly and sweats…. Anyhow I went into the laundry and placed my clothes in a washer and went to ask for change. You have to get dollar bills to use the quarter machine, anyhow I asked for 5 ones for my 5 dollar bill, the woman told me “Well I can’t give you change if you are not going to use it in my machines!” meanwhile I had filled 5 machines each of which cost 1.25 to use, so I did need the change for my five along with the cash I already had in my hand. Well she told me I had already begun washing when none of my machines were turned on. So she gives me the money, so I’m like ok no biggie bad day, something, but she had just been overly polite you a dressed up woman in heels who she had helped two seconds before me. Then after all my clothes were washed I began removing them, I guess I did not think about using a different machine for my comforter as I had washed it the night before in the same machine (accident in the night, I have 3 dogs) but when the lady saw me pull my comforter out she said I needed to use big machines next time. Anyhow I was going to put my clothes in the dryers and only one large one was open so I put the comforter and some other things in the max capacity dryer and turned it on. Next I needed to buy a ticket to run the smaller dryers, when I asked for the ticket she told me that “You need to find somewhere else to do your laundry because you come in here overfilling and not using my machines properly, etc….” Which I suppose she had a point but I had never even seen this woman before this was the second time in less than 24hrs I had been at that laundry mat and she was treating me like a criminal or delinquent individual. Anyhow maybe between my pregnancy hormones and the pure shock of the situation I am writing this review, but honestly I was so UPSET!! I think the part that made the situation even harder for me to believe was that I had been in that exact same laundry mat the night before using the same machines, in the same manner I did this afternoon. I have never been treated so poorly in my life at a public service facility! I urge someone in Stillwater to open another laundry or quit using hers because I don’t think her treatment of me was at all appropriate!!!

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